{"id":4615,"date":"2025-05-26T16:41:19","date_gmt":"2025-05-26T14:41:19","guid":{"rendered":"https:\/\/bloomlabroma.it\/faq\/"},"modified":"2026-04-21T18:17:15","modified_gmt":"2026-04-21T16:17:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/bloomlabroma.it\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4615\" class=\"elementor elementor-4615 elementor-2899\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ea2e29 the7-e-sticky-row-yes e-flex e-con-boxed e-con e-parent\" data-id=\"3ea2e29\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;the7_sticky_row&quot;:&quot;yes&quot;,&quot;the7_sticky_row_offset&quot;:81,&quot;the7_sticky_row_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e69c60d split-breadcrumbs-y elementor-widget elementor-widget-the7-breadcrumb\" data-id=\"e69c60d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"the7-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"assistive-text\">You are here:<\/div><ol class=\"breadcrumbs text-small rcrumbs\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/bloomlabroma.it\/en\/\" title=\"Home\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\" \/><\/li><li class=\"current\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Page<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li><\/ol>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e8cf69 e-flex e-con-boxed e-con e-parent\" data-id=\"0e8cf69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-300be67 e-con-full e-flex e-con e-child\" data-id=\"300be67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f0677e4 e-con-full e-flex e-con e-child\" data-id=\"f0677e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37eacdc elementor-widget elementor-widget-text-editor\" data-id=\"37eacdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWelcome to the Bloom Lab Roma FAQ page.<br>Here you&#8217;ll find answers to the most common questions about payment methods, transactions and their conditions. Browse through the questions to quickly find the information you need. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-944d90d elementor-widget elementor-widget-spacer\" data-id=\"944d90d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec52b28 e-con-full e-flex e-con e-child\" data-id=\"ec52b28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-56c0db1 e-con-full e-flex e-con e-child\" data-id=\"56c0db1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b234a58 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"b234a58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#spedizioni-e-consegne\" title=\"spedizione e consegne\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Shipping and delivery<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-152e79b e-con-full e-flex e-con e-child\" data-id=\"152e79b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b19e3df elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"b19e3df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#ritiro-in-sede\" title=\"ritiro in sede\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">In-store collection<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e442136 e-con-full e-flex e-con e-child\" data-id=\"e442136\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5e5bfdf e-con-full e-flex e-con e-child\" data-id=\"5e5bfdf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-752a964 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"752a964\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#ordini-telefonici\" title=\"ordini telefonici\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Phone orders<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a72f0e e-con-full e-flex e-con e-child\" data-id=\"0a72f0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ecd998a elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"ecd998a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bloomlabroma.it\/en\/contacts\/\" title=\"servizio clienti\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Customer service<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-846ed42 e-con-full e-flex e-con e-child\" data-id=\"846ed42\" data-element_type=\"container\" data-e-type=\"container\" id=\"spedizioni-e-consegne\">\n\t\t\t\t<div class=\"elementor-element elementor-element-250a92f elementor-widget elementor-widget-heading\" data-id=\"250a92f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping and delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a048050 e-con-full e-flex e-con e-child\" data-id=\"a048050\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19dc619 elementor-widget elementor-widget-n-accordion\" data-id=\"19dc619\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2710\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2710\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When will I receive my order? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2710\" class=\"elementor-element elementor-element-4e3d512 e-con-full e-flex e-con e-child\" data-id=\"4e3d512\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2710\" class=\"elementor-element elementor-element-22f7832 e-con-full e-flex e-con e-child\" data-id=\"22f7832\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-365fdec elementor-widget elementor-widget-text-editor\" data-id=\"365fdec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Every Bloom Lab Roma creation is arranged, wrapped and prepared by hand with the utmost care, using fresh flowers selected daily. For preparation and delivery times in your area, please visit our <a href=\"https:\/\/bloomlabroma.it\/spedizione-e-consegna\/\">Shipping and Delivery page<\/a>. <\/p><p>Want to know where your order is? Contact our customer service team at any time: <a href=\"mailto:info@bloomlabroma.it\">info@bloomlabroma.it<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2711\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2711\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What delivery options are available? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2711\" class=\"elementor-element elementor-element-5f6d988 e-con-full e-flex e-con e-child\" data-id=\"5f6d988\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2711\" class=\"elementor-element elementor-element-06a5031 e-con-full e-flex e-con e-child\" data-id=\"06a5031\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4d1712 elementor-widget elementor-widget-text-editor\" data-id=\"a4d1712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bloom Lab Roma offers a range of delivery options to suit your needs: you can order <strong>online<\/strong> with home delivery, or choose in-store collection, <strong>phone orders<\/strong> or <strong>WhatsApp orders<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2712\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2712\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What should I do if my order doesn't arrive? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2712\" class=\"elementor-element elementor-element-bbea461 e-con-full e-flex e-con e-child\" data-id=\"bbea461\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2712\" class=\"elementor-element elementor-element-0125252 e-con-full e-flex e-con e-child\" data-id=\"0125252\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54df73b elementor-widget elementor-widget-text-editor\" data-id=\"54df73b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you haven&#8217;t received your order, please get in touch through our <a href=\"https:\/\/bloomlabroma.it\/en\/contacts\/\">Contact<\/a> page for further assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2713\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2713\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I change my delivery address after placing my order? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2713\" class=\"elementor-element elementor-element-76eebc6 e-con-full e-flex e-con e-child\" data-id=\"76eebc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2713\" class=\"elementor-element elementor-element-1ce88cd e-con-full e-flex e-con e-child\" data-id=\"1ce88cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0148c02 elementor-widget elementor-widget-text-editor\" data-id=\"0148c02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can change your delivery address up until your order has been dispatched from our workshop. For any changes or updates to your order, please contact us via our <a href=\"https:\/\/bloomlabroma.it\/en\/contacts\/\">Contact page<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2714\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2714\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What should I do if my order has gone missing? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2714\" class=\"elementor-element elementor-element-4c5e56d e-con-full e-flex e-con e-child\" data-id=\"4c5e56d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2714\" class=\"elementor-element elementor-element-edab546 e-con-full e-flex e-con e-child\" data-id=\"edab546\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ad6256 elementor-widget elementor-widget-text-editor\" data-id=\"0ad6256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If tracking confirms that delivery has been made but you can&#8217;t locate the order, please follow these simple steps:<\/p><p>Check with family, flatmates or neighbours \u2014 someone may have received the parcel on your behalf.<br>Look carefully around the delivery point (entrance hall, concierge desk, garage, etc.).<br>Check for any attempted-delivery notices or notes left by the courier.<br>Contact the courier directly using the reference numbers in the tracking information \u2014 they will be able to provide further details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When will I receive my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Every Bloom Lab Roma creation is arranged, wrapped and prepared by hand with the utmost care, using fresh flowers selected daily. For preparation and delivery times in your area, please visit our Shipping and Delivery page. Want to know where your order is? Contact our customer service team at any time: info@bloomlabroma.it\"}},{\"@type\":\"Question\",\"name\":\"What delivery options are available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Bloom Lab Roma offers a range of delivery options to suit your needs: you can order online with home delivery, or choose in-store collection, phone orders or WhatsApp orders.\"}},{\"@type\":\"Question\",\"name\":\"What should I do if my order doesn't arrive?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you haven&#8217;t received your order, please get in touch through our Contact page for further assistance.\"}},{\"@type\":\"Question\",\"name\":\"Can I change my delivery address after placing my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can change your delivery address up until your order has been dispatched from our workshop. For any changes or updates to your order, please contact us via our Contact page.\"}},{\"@type\":\"Question\",\"name\":\"What should I do if my order has gone missing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If tracking confirms that delivery has been made but you can&#8217;t locate the order, please follow these simple steps:Check with family, flatmates or neighbours \\u2014 someone may have received the parcel on your behalf.Look carefully around the delivery point (entrance hall, concierge desk, garage, etc.).Check for any attempted-delivery notices or notes left by the courier.Contact the courier directly using the reference numbers in the tracking information \\u2014 they will be able to provide further details.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f89d473 e-con-full e-flex e-con e-child\" data-id=\"f89d473\" data-element_type=\"container\" data-e-type=\"container\" id=\"ritiro-in-sede\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfcad6b elementor-widget elementor-widget-heading\" data-id=\"bfcad6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ritiro in sede<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a866e0b e-con-full e-flex e-con e-child\" data-id=\"a866e0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8eaa066 elementor-widget elementor-widget-n-accordion\" data-id=\"8eaa066\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1490\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1490\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I place an order with in-store collection? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1490\" class=\"elementor-element elementor-element-40c3c13 e-con-full e-flex e-con e-child\" data-id=\"40c3c13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1490\" class=\"elementor-element elementor-element-021ee5a e-con-full e-flex e-con e-child\" data-id=\"021ee5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b315e27 elementor-widget elementor-widget-text-editor\" data-id=\"b315e27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Add the creations you&#8217;d like to your basket and proceed to checkout. Enter your delivery details so we can verify your delivery area. In the <strong>Delivery method <\/strong>section on the checkout page, select in-store collection at our workshop in Rome.  <\/p><p><strong>Please note:<\/strong> In-store collection is available only for orders with delivery to Rome.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1491\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1491\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How will I know when my order is ready for collection? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1491\" class=\"elementor-element elementor-element-f7818ab e-con-full e-flex e-con e-child\" data-id=\"f7818ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1491\" class=\"elementor-element elementor-element-f7bf996 e-con-full e-flex e-con e-child\" data-id=\"f7bf996\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff3f79b elementor-widget elementor-widget-text-editor\" data-id=\"ff3f79b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Shortly after placing your order, you&#8217;ll receive a confirmation email summarising the items, collection details and payment methods. This does not mean, however, that your order is already ready for collection. <\/p><p>You&#8217;ll receive a second notification email once your order is ready to be collected. Please wait for this confirmation before coming to the workshop, to make sure your order is ready. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1492\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1492\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What do I need to bring when collecting my order? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1492\" class=\"elementor-element elementor-element-ace7055 e-con-full e-flex e-con e-child\" data-id=\"ace7055\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1492\" class=\"elementor-element elementor-element-58becc4 e-con-full e-flex e-con e-child\" data-id=\"58becc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11f90bd elementor-widget elementor-widget-text-editor\" data-id=\"11f90bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please bring your collection notification email with you, either printed or shown on your mobile device.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1493\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1493\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What happens if the items I've selected aren't available in store? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1493\" class=\"elementor-element elementor-element-4c43351 e-con-full e-flex e-con e-child\" data-id=\"4c43351\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1493\" class=\"elementor-element elementor-element-258a22d e-con-full e-flex e-con e-child\" data-id=\"258a22d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93fff61 elementor-widget elementor-widget-text-editor\" data-id=\"93fff61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe do our best to avoid these situations. If we&#8217;re unable to fulfil your order, you&#8217;ll receive an email letting you know about any changes that have been made. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1494\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1494\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is in-store collection available in my area? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1494\" class=\"elementor-element elementor-element-07565b1 e-con-full e-flex e-con e-child\" data-id=\"07565b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1494\" class=\"elementor-element elementor-element-7af849a e-con-full e-flex e-con e-child\" data-id=\"7af849a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff54ed1 elementor-widget elementor-widget-text-editor\" data-id=\"ff54ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>In-store collection is available only for orders with delivery to Rome.<\/strong><br>If you&#8217;re located outside Rome, we are currently unable to offer collection at our workshop. Please choose from the other delivery options available in your area.. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I place an order with in-store collection?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Add the creations you&#8217;d like to your basket and proceed to checkout. Enter your delivery details so we can verify your delivery area. In the Delivery method section on the checkout page, select in-store collection at our workshop in Rome.  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Please wait for this confirmation before coming to the workshop, to make sure your order is ready.\"}},{\"@type\":\"Question\",\"name\":\"What do I need to bring when collecting my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please bring your collection notification email with you, either printed or shown on your mobile device.\"}},{\"@type\":\"Question\",\"name\":\"What happens if the items I've selected aren't available in store?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We do our best to avoid these situations. If we&#8217;re unable to fulfil your order, you&#8217;ll receive an email letting you know about any changes that have been made.\"}},{\"@type\":\"Question\",\"name\":\"Is in-store collection available in my area?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In-store collection is available only for orders with delivery to Rome.If you&#8217;re located outside Rome, we are currently unable to offer collection at our workshop. Please choose from the other delivery options available in your area..\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f8437e e-con-full e-flex e-con e-child\" data-id=\"2f8437e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f37a552 elementor-widget elementor-widget-heading\" data-id=\"f37a552\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"ordini-telefonici\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ordini telefonici<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9831a82 e-con-full e-flex e-con e-child\" data-id=\"9831a82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f86a331 elementor-widget elementor-widget-n-accordion\" data-id=\"f86a331\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2600\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2600\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I place an order by phone? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2600\" class=\"elementor-element elementor-element-97ad604 e-con-full e-flex e-con e-child\" data-id=\"97ad604\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2600\" class=\"elementor-element elementor-element-51108bc e-con-full e-flex e-con e-child\" data-id=\"51108bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e907ec9 elementor-widget elementor-widget-text-editor\" data-id=\"e907ec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can place an order by calling us directly on the number listed in the Contact section of our website. We&#8217;ll guide you through the selection of your creations and provide all the information on payment methods, preparation times and delivery. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2601\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2601\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I order via WhatsApp? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2601\" class=\"elementor-element elementor-element-9e2cfd3 e-con-full e-flex e-con e-child\" data-id=\"9e2cfd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2601\" class=\"elementor-element elementor-element-b2866c0 e-con-full e-flex e-con e-child\" data-id=\"b2866c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c60a86a elementor-widget elementor-widget-text-editor\" data-id=\"c60a86a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Message us on WhatsApp at the dedicated number listed on our <a href=\"https:\/\/bloomlabroma.it\/en\/contacts\/\">Contact page<\/a>. Our team will help you choose your floral creations, confirm availability and give you instructions for payment, delivery or collection. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I place an order by phone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can place an order by calling us directly on the number listed in the Contact section of our website. We&#8217;ll guide you through the selection of your creations and provide all the information on payment methods, preparation times and delivery.\"}},{\"@type\":\"Question\",\"name\":\"How can I order via WhatsApp?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Message us on WhatsApp at the dedicated number listed on our Contact page. Our team will help you choose your floral creations, confirm availability and give you instructions for payment, delivery or collection.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tu sei qui: Home Welcome to the Bloom Lab Roma FAQ page.Here you&#8217;ll find answers to the most common questions about payment methods, transactions and their conditions. Browse through the questions to quickly find the information you need. Shipping and delivery In-store collection Phone orders Customer service Shipping and delivery When will I receive my&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4615","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Faq - Bloom Lab Roma<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bloomlabroma.it\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faq - Bloom Lab Roma\" \/>\n<meta property=\"og:description\" content=\"Tu sei qui: Home Welcome to the Bloom Lab Roma FAQ page.Here you&#8217;ll find answers to the most common questions about payment methods, transactions and their conditions. 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